Refund policy

Our refund policy is a breeze: If within 30 days your fresh goodies don't leave you utterly thrilled, reach out to us for a full refund—no interrogations (well, maybe a couple of questions to up our game next time).

A return is the drill, and the products should return in their original packaging for a refund pass. The return postage tab falls on the customer's wallet, so we suggest opting for a tracked service.

Our UK / EU Return Address:

Balls Goods In
Unit R, Paddock Wood Distribution Centre
Transfesa Road
Paddock Wood
Kent
TN12 6UU
United Kingdom
 

Our US / Canada Return Address:

ShipCentral Fulfillment
8152 S. Welby Park Dr.
West Jordan, UT 84088
USA

For all other markets, please e-mail us at hello@balls.co.