Our return policy is simple - love our products, or send them back. We offer a 30-day trial for all of our products, which means you have 30 days to try it out, live with it, and love it. 

If at any point in the first 30 days you decide that you're not 100% satisfied with your new products, return them for a full refund—no questions asked.

It's the customers responsibility to pay for return postage, we do recommend choosing a tracked service.

Products must be returned in the original packaging to be eligible for a refund. Consumable products are not eligible for a refund. 

Returns address:

E-mail us at help@balls.co for more information!